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Scheduler

Company Name:
MaineGeneral Health
Scheduler
Department: MGMC Scheduling
Schedule: Part-time
Shift: Day shift
Hours: 11am-5pm M-F
Job Details:
Associates Degree Preferred

Handles all inbound calls to schedule medical center outpatient services including but not limited to diagnostic and treatment services, clinic and/or practice services and other ancillary outpatient services, in a prompt and courteous manner, ensuring that the correct service is ordered and that services are scheduled in a timely and professional manner.
Qualifications/Competencies:

CPAT or CPC preferred

Associate's degreepreferred

2 year or more of hospital/physician practice scheduling, patient access or revenue cycle experience preferred; previous scheduling experience strongly preferred.

Must have excellent and demonstrated interpersonal, communication and organizational skills.

Proficiency in a suite of Microsoft Office applications - specifically, WORD and EXCEL, required.

Must have advanced problem solving skills.

Excellent customer service skills, including telephone and negotiation skills, required.

Understanding of the registration/patient access process, scheduling, medical necessity/pre-authorization, billing and collection protocols strongly preferred.

Understanding of desired workflow and principles preferred.

Medical terminology - familiarity with ICD9/10, CPT4 and DRG codes -- preferred.

Familiarity with medical center and physician practice services and processes preferred.
MaineGeneral EEO-M/F/Veteran/Disability

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